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STREMEDY User terms and conditions
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User Terms & Conditions

These Terms & Conditions govern the use of Stremedy and its related mobile apps, support systems, and digital services by end users.

Eligibility and account responsibility

  • Users must provide accurate information and protect their login credentials.
  • Certain services may require additional verification, consent, or profile completion.
  • Stremedy may suspend access where account misuse, fraud risk, or policy breach is identified.

Bookings, sessions, and participation

  • Users are responsible for correct booking selections, attendance, punctuality, and truthful reporting.
  • Cancellation rights, no-show consequences, and rescheduling rules may depend on timing and workflow conditions.
  • Disputes may be reviewed using system records, support tickets, and validated platform events.

Acceptable use

  • Users must not misuse the platform, impersonate others, tamper with records, or attempt unauthorized data access.
  • Off-platform arrangements that undermine active Stremedy workflows may affect support and dispute handling outcomes.

Service scope and liability

  • Stremedy is a technology-enabled coordination platform and may update services, features, and workflows over time.
  • To the maximum extent permitted by law, Raajathava Private Limited and its technology partners are not liable for indirect or consequential losses arising from platform use.

Governing law

  • These terms are governed by the laws of India.
  • Disputes are subject to the competent courts in India.